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Salesforce Certification Training: Admin 201 and App Builder

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StepLeaf’s Salesforce Certification Training Course helps you to crack the Salesforce Administrator Exam (ADM201) and the Salesforce App Builder Exam (DEV401). This course covers the in-depth concept of AppExchange, Force.com Platform, Service Cloud, Sales Cloud, SFDC Security Model, Lighting App Builder, Salesforce Reports and Dashboard.

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Salesforce admin training

Oct 24 Sat,Sun (10.5 Weeks) Weekend Batch Filling Fast 03:00 PM  05:00 PM
Nov 21 Sat,Sun (10.5 Weeks) Weekend Batch 02:00 AM  04:00 AM
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Course Price at

$ 628.00

About Course

StepLeaf’s Salesforce Certification Training Course walks through in detail about the Cloud Computing, Salesforce & CRM, Force.com and various Salesforce environments, Data Modelling, UI customization, Data Management, Queues, Process Automation, Reports & Dashboard, Sales Cloud and Service Applications. This course helps you to clear the certification exam in ease.

Course Objective:

Mastering a technology is an art of talking with machines. At the end of the course, you will be mastered in the following topics:

  • Understand what and why about Force.com, Salesforce Admin and Salesforce Development
  • Design Data Models for Cloud based Applications and its Architecture
  • Automate Sales and Service processes using Formulas, Workflows and Approval Processes.
  • Design end-to-end application on Force.com Platform
  • Work with integration options like SOAP, REST APIs
  • Work with Sales Cloud and Service Cloud modules

Who should go for this course?

This course can be opted by Solution and Network Architect, CRM product professionals, Storage, Cloud, Security Administrators and any other IT professionals who are interested in updating the latest technology.

What are the prerequisites for this course?

The basic knowledge in cloud computing will explode your learning into a masterpiece.


Key Skills

sfdc, sfdcdatamodel, appbuilder, salesforcelightning, businesslogicandprocessautomation, datamodelingandmanagement, securing&sharingdata, apexcode, apextriggers, visualforce

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Course Contents

Download Syllabus

Salesforce Certification Training Content:

Learning Objectives: Get to know about Cloud computing concepts, SAAS, PAAS, IAAS – Service model, Public, Private, Community, and Hybrid Cloud models. You will also get an introduction to SFDC and its architecture.  

Topics:

  • What is Cloud Computing
  • Service and Deployment models in the Cloud
  • Market situation
  • Cloud Ownership
  • Introduction to SF1 and Force.com Platform
  • Declarative & Programmatic Options in Force.com
  • Meta-data Driven Architecture
  • Multi-tenant Architecture
  • Business and IT benefits
  • Use of SF1


Learning Objectives: Learn to build a custom app on Force.com platform, different licenses in SFDC.
Topics:
  • Sign-up for a Free Environment / Org
  • Adding company logo
  • Benefits of System overview
  • Salesforce Key Building Blocks
  • Editions and Different Environments Available
  • MVC Pattern
  • Student App
  • Student App Master Basic Data Model
  • Student Master and Marks/Grades
  • Student Master Basic Security Model
  • Student Master Reports
  • Student Master Application Scope
Learning Objectives: This module presents to you the understanding of Standard and Custom Objects, Standard and Custom Fields and Datatypes, various Relationships, Lookup Filters, schema builder and explains the implications of deleting fields.
Topics:
  • Create Custom Objects and understand various properties in the Object definition section
  • Customize standard objects
  • Field and Data Types
  • Custom Field Prosperities
  • Field Dependencies
  • Types of Relationship Fields
  • Search Layouts

Learning Objectives: Understand different levels - Org-level, Object level, Record level, Org-level - Profile and Permission sets Login hours, network level and Object Level - Profile and Permission sets.
Topics:
  • Security Model Mind Map
  • System Level or Org Level Security
  • User Administration and Troubleshooting
  • Permission Sets
  • Profile and Permissions Sets
  • Password Policy
  • IP Address security
  • Login hours
  • Session settings
  • Activations
  • Page layout assignment
  • Tab setting
  • Field level security
Hands-on:
  • Permission Set
  • Profile
  • Security

Learning Objectives: Learn organization wide defaults, Role, and Role Hierarchy, Criteria based sharing, Manual Sharing and Apex sharing reasons.
Topics:
  • Security Model Mind Map
  • Record Level and Object Level
  • Organization wide defaults
  • Organization wide defaults – Student App
  • Role and Role Hierarchy
  • Criteria Based Sharing
  • Different ways to gain Record Level Access
  • Public Group
  • Queue
  • Public group Vs Queue
Learning Objectives: Learn to work on custom and standard objects; Enforcing Data quality, Integrity and Validation rules.
Topics:
  • Business Logic Mind Map
  • Different Options to Implement Business Logic
  • Functions
  • Formula
  • Validation Rules
  • Rollup Summary Fields
  • Record Types and Page Layouts

Learning Objectives: This module will help you in learning Capabilities and use cases for the approval process and gives you an introduction to Lightning Process builder.
Topics:
  • Business Process Automation
  • Business Requirements – Workflow Rules
  • Workflow - Actions (Time When Action Takes Place)
  • Workflow – Actions
  • Workflow – Considerations
  • Approvals – Introduction
  • Approvals - How to Create A Process
  • Approvals - Actions
  • Approvals - How and What Can Approvers Do
Learning Objectives: This module will explain the different sales processes in any organization, Sales Productivity Features, Lead management, products and price books, campaign management.
Topics:
  • Sales Cloud
  • Sales Process
  • Sales Productivity Features
  • Lead Management
  • Lead auto response
  • Lead assignment
  • Web to lead
  • Accounts and Contacts Management
  • Opportunities
  • Campaign Management
  • Price Book, Products, Price Book Entries

Learning Objectives: Learn capabilities of case management, given a scenario, identify how to automate case management. Capabilities of solution management, the basic capabilities of Communities and the capabilities of Sales Force Knowledge.
Topics:
  • Service Cloud
  • Case Management
  • Typical Service and Support Process
  • Automation - Web2Case and Auto-Response
  • Automation - Email2Case
  • Automation - Assignment Rules
  • Automation - Escalation Rules
  • Email Templates in Case Management
  • Channels
  • Case Resolution – Solutions
  • Case Resolution Using Knowledge
  • Communities Basics
  • Communities Setup and Administration
  • Communities – Ideas and Answers
Hands-on:
  • Capture cases from website and email
  • Customize case process, Solutions, Communities and Salesforce Knowledge

Learning Objectives: This module introduces you to the concept of identifying tools and use cases for managing data. Capabilities and implications of the data validation tools and the different ways to back up data.
Topics:
  • Data Handling and Processing Overview
  • Exporting data and Regular Backup
  • External ID and Unique Fields
  • Import
  • Install Apex Data loader
  • Use the Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,
  • Transfer record ownership
Hands-on:
  • Data Handling and Processing
  • Exporting data and Regular Backup
  • Install Apex Data loader
  • Use the Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,
  • Transfer record ownership

Learning Objectives: Create or customize a report, know the impact of the sharing model on reports, and options available when creating and modifying dashboards.
Topics:
  • Execute a report with and without modifications
  • Create a tabular report, summary and matrix report
  • Report and Security
  • Report Builder and Standard Reports Available
  • Add a chart and a few other features like highlighting
  • Create a custom report type and store in a folder
  • User filters in reports
  • Create a dashboard
  • Bucket field
  • Tabular Report significance
  • Summary report significance
  • Matrix report significance
  • Joined report significance
  • Dynamic dashboard
Hands-on:
  • Execute a report with and without modifications
  • Create a tabular report, summary and matrix report
  • Add a chart and a few other features like highlighting
  • Create a custom report type and store in a folder
  • User filters in reports
  • Create a dashboard
Learning Objectives: Learn about the capabilities of Salesforce1 and Salesforce and the installation and synchronization options of Salesforce for Outlook.
Topics:
  • Customizable parts of the SF1 app
  • Security and customizable settings
  • Navigation menu
  • Compact layouts and Mobile cards
  • Basic admin activities on Salesforce A
  • Outlook and SF synch up
Hands-on:
  • Customizable parts of the SF1 app
  • Security and customizable settings
  • Navigation menu
  • Compact layouts and Mobile cards
  • Basic admin activities on Salesforce A
  • Outlook and SF synch up
Learning Objectives: In this module, you should learn use cases for AppExchange applications, and describe the capabilities of Salesforce Content, and activity management.
Topics:
  • Activity management - Tasks, Events, and Open activities
  • Creating and tracking tasks and events
  • Folders and Document templates
  • AppExchange
Hands-on:
  • Activity management - Tasks, Events, and Open activities
  • Creating and tracking tasks and events
  • Folders and Document templates
  • AppExchange
Learning Objectives: Know about the Global action and publisher layouts and the features of Chatter in this module.
Topics:
  • Chatter groups, feeds, people
  • Files, Follow records, people
  • Groups Topics and Files
  • Global action types-Create
  • Log a call, Custom VF page
  • Custom canvas, Publisher layout
  • Global an Object specific actions
Hands-on:
  • Chatter groups, feeds, people
  • Files, Follow records, people
  • Groups Topics and Files
  • Global action types-Create
  • Log a call, Custom VF page
  • Custom canvas, Publisher layout
  • Global an Object specific actions

Learning Objectives: Learn about the Salesforce mobile apps.
Topics:
  • Salesforce1
  • SalesforceA
  • Salesforce1 Vs SalesforceA

Hands-on:

  • Salesforce1
  • SalesforceA
Learning Objectives: In this module, you will learn deployment process in Salesforce environment.
Topics:
  • Outbound Change Sets
  • Inbound Change Sets
  • Deployment Settings

Hands-on:
  • Implement deployment steps

Learning Objectives: Get an overview of the application cycle of a Salesforce project.
Topics:
  • Milestones
  • Sandboxes
  • Change Sets
  • Packages
Hands-on:
  • Create change sets and packages

Learning Objectives: In this module, you will get an introduction to Salesforce Lightning.
Topics:
  • Lightning Components
  • Lightning Component Capabilities
  • Lightning Components vs. Visualforce

Hands-on: 

  • Work on lightning experience
Learning Objectives: Learn how to work on buttons and links.
Topics:
  • Creating Custom Buttons
  • Creating Custom Links
  • Creating Records with Actions
  • Global Action
  • Object Specific Action
Hands-on:
  • Create Salesforce button and links

Learning Objectives: In this module, you will get to know about AppExchange.
Topics:
  • AppExchange Overview
  • Finding and Selecting an App
  • Installing an App
  • Finding a Developer
  • Finding a Consultant
Hands-on:
  • Work in AppExhange

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Projects

What are the system requirements for our Salesforce Certification Training?

StepLeaf students must have a PC with minimum 2GB RAM. It must support the latest browser, internet connection and must have Basic Adobe reader and Office tools or Google Docs.

How will I execute the practicals? 

The StepLeaf instructor will help you to set up a Cloud environment and install a few tools. Later you will be given daily activities in order to understand each concept better.

Case Study: 

Create an E-commerce application which contains the following module.

Modules:

1. User Registration

2. Add Item to Cart

3. Order Payment

4. Order Confirmation

5. Order Cancellation

6. Payment refund

Requirement: 

1. A Home Page where the User’s favorite categories and offers are displayed 

2. Item List Page for each Category where users can add/delete or add items to wishlist.

3. Specific Item page for each Item where users can add/delete or add items to wishlist.

4. Wishlist Page where user can add his/her choice for later purchase

5. Cart Page to checkout the item

6. Payment Page where user came pay the amount

7. Order Confirmation Page where users get confirmation of their order.

Admin Page: 

1. Stock Page where the availability of each item can be checked. 

2. Cancellation of each item and its payment status can be tracked

3. Page which allows to change the discounts on each item



StepLeaf’s Salesforce Administrator and Programmer using App Builder Certificate Holders work at 1000s of companies

FAQ

StepLeaf uses a blended learning technique which consists of auditory, visual, hands-on and much more technique at the same time. We assess both students and instructors to make sure that no one falls short of the course goal. 


Yes, we offer crash courses. You could get the overview of the whole course and can drive it within a short period of time.

Currently we don't offer demo class as the number of students who attend the live sessions are limited. You could see our recorded video of the class in each course description page to get the insight of the class and the quality of our instructors.

StepLeaf has a study repository where you can find the recorded video of each class and all other essential resources for the course.

Each student who joins StepLeaf will be allocated with a learning manager to whom you can contact anytime to clarify your queries

Yes we have a centralized study repository, where students can jump in and explore all the latest materials of latest technologies.

Assessment is a continuous process in StepLeaf where a student's goal is clearly defined and identifies the learning outcome. We conduct weekly mock tests, so that students can find their shortfalls and improve them before the final certification exam.

StepLeaf offers a discussion board where students can react to content, share challenges, teach each other and experiment their new skills.

You can pay your course fee online quickly through secure Razorpay gateway. You will be able to track the payment details on the way.

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